,

4 TRAITS OF AN AWESOME MYSTERY SHOPPER

At BARE International, we’re always on the look out for great mystery evaluators. But what does it really involve and what do you need to be an exceptional secret shopper?

Read more

, ,

FOOD FOR THOUGHT THIS VALENTINE’S DAY

Customer service is an integral part of running a successful restaurant. It doesn’t matter how fabulous your new restaurant looks or how delicious the food is, if the service isn’t good, customers are not likely to return.

Read more

,

BARE Shares – 10 Secrets Of Customer Engagement: Fine-Tuning The Customer Service Experience For Success

Harvard Business Review found that companies who successfully implement a customer experience strategy achieve higher customer satisfaction rates, reduced customer churn and increased revenues. Furthermore, research by American Express found that 60% of customers are willing to pay more for a better experience.

Read more

Bare Shares How Customer Experience Can Drive A Referral Strategy

As we’ve previously shared in a BARE Fact“70% of buying experiences are based on how the customer feels they are being treated.”  (McKinsey). But do you really know how the customer rates their experience? Will they be one of the happy customers that tell nine people about their experience, or the unhappy customer that tells 16 (nearly two times more) people about their poor experience?

Read more

,

Founding partners attribute high standards of quality and innovation to Bare International’s past, present and future success

Bare Interview – Part 4
Parlaying yesterday’s achievements into a thriving tomorrow.

Read more

,

Industry leaders Mike and Dale Bare share their 30-year perspective on customer experience research

Part 3: Shaping the industry to align with evolving client needs.

Read more

,

Founders of BARE International reveal hurdles and triumphs on their road to success.

Part 2: Going global and the impact of 9/11.

Read more

,

Learn how this global leader in customer research grew from a two-person, home-based office to a prominent worldwide enterprise

Bare International founders share their incredible journey and secrets to their success in a 4-part series Interview.

Read more

A job done well is a job WELL DONE

 

 

As a President and Co-Founder Mike Bare said the business in our last interview, ”We’re only as good as our people”, meaning the contribution from the work our evaluators (perhaps such as your) means more than just a Read more

Changing seasons

“The Only Thing That Is Constant Is Change”
                                                                   – Heraclitus

During spring everything is changing, the trees are dressed in green leaves and colourful blossoms. But as recent weather shows spring can be tricky with all its changes and even a snowstorm can happen during April. Read more