Global Experience Research Firm BARE International earns Elite designation from Mystery Shopping Professionals Association Americas and Europe/Africa.
A few years ago I was surfing on the internet when I saw the ad: „Get paid for shopping.”
Hahaha! Could it sound more like a scam? I am not falling for this. Or am I?
It somehow still made me thinking… Well, I heard about this guy who does mystery shopping and he never complained. Checking out the company’s website won’t hurt. I started exploring the page…
I saw logos of prestigious clients, I even discovered some brands I liked. I remembered, last time I went to that shop, the salesperson was really rude and I had the feeling I was ruining her life by asking for a smaller size of that shirt. How funny it would be to go to that very same shop and leave feedback about her. I will register. Read more
The luxury hotel space has competition but players are stepping up to the plate to keep up with rapidly evolving consumer demands. Read more
The bigger the store, the better the performance? How the latest ‘Super Store’ strategy helps fashion brands transform into new retail, and combat aging brick-and-mortar stereotypes.
‘Personalized content can now be delivered through whichever touch point the customer prefers.’ BARE shares an article by Dale Renner for Forbes on Transforming the Customer Experience: Personalization. Read more
Digital audits are leveraging businesses with their comprehensive analysis, and business insights. Besides, they save money in big numbers for the organization in all possible ways. Here’s a study on how digital audits effectively reduce costs for businesses.
CX Day is October 5th and we are looking for the #bestCXever!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win €25!
BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchaes. The surprise results, however, was within the financial sector, which went through a strong digital transformation.
‘Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience — the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from.’ BARE shares an article by Daniel Newman for Forbes on how ‘CX will be the key brand differentiator by the end of 2020 – even more than price or product quality.’
‘Customers who once wandered the aisles of stores now place orders online. Employees keep their distance from customers instead of greeting them personally.’ BARE shares an article by Blake Morgan for Forbes about how retailers are adapting with curbside pickup in order to serve customers and keep their businesses afloat.