As one of the biggest industries among our clients is Automotive, we’ve found it essential to research the processes that could help this industry to get the most out of their business. It is quite common that most companies focus on advertising on TV and online, but don’t consider solutions like improving the customer experience with different tools as a form of reaching the customers on a higher level.
‘You don’t know what you’ve got ‘til it’s gone. Covid-19 revealed the everyday activities many people take for granted until they’re no longer for an option—like eating out in a restaurant.’ BARE shares an article by Blake Morgan for Forbes with main changes for restaurants during Covid-19.
The customer experience (CX) is at the core value in the real estate industry. Buyers, sellers, tenants, investors and real estate professionals base their buying behaviour and brand loyalty on the level of service and engagement they receive. Read more
The luxury hotel space has competition but players are stepping up to the plate to keep up with rapidly evolving consumer demands. Read more
BARE International unveiled a new brand campaign, including a new logo identity, that reflects the company’s evolution from mystery shopping provider to experience research consultants and full-service program design. This milestone is celebrated alongside their 35th anniversary for providing world-class experience research programs.
‘Following the outbreak of COVID-19, the foodservice industry has rapidly refocused its efforts to bolster delivery and pick-up orders. As the customer relationship moves online and at their doorstep, safety measures must be put into place for both delivery teams and consumers.’ BARE shares an article by Christine Schindler for Fast Casual on simple solutions that protect delivery employees and customers.
The bigger the store, the better the performance? How the latest ‘Super Store’ strategy helps fashion brands transform into new retail, and combat aging brick-and-mortar stereotypes.
Marketing leaders spend a lot of time thinking about the economic impact of marketing on their business and revenue. Are your marketing campaigns targeting the right customers? Has the customer relationship paid off in the long run? And, most importantly, are you hitting your new revenue growth goals?
HOW PROBLEM RESOLUTION MAKES AN IMPACT?
Consumers are searching on social for recommendations.
When the #1 selection comes up, they choose. I’d like to say it is due to great reviews about customer experience or value for the money, but in reality it is likely something else.
‘Personalized content can now be delivered through whichever touch point the customer prefers.’ BARE shares an article by Dale Renner for Forbes on Transforming the Customer Experience: Personalization. Read more