‘Following the outbreak of COVID-19, the foodservice industry has rapidly refocused its efforts to bolster delivery and pick-up orders. As the customer relationship moves online and at their doorstep, safety measures must be put into place for both delivery teams and consumers.’ BARE shares an article by Christine Schindler for Fast Casual on simple solutions that protect delivery employees and customers.
The bigger the store, the better the performance? How the latest ‘Super Store’ strategy helps fashion brands transform into new retail, and combat aging brick-and-mortar stereotypes.
Marketing leaders spend a lot of time thinking about the economic impact of marketing on their business and revenue. Are your marketing campaigns targeting the right customers? Has the customer relationship paid off in the long run? And, most importantly, are you hitting your new revenue growth goals?
‘As consumers, we want to be recognized and catered to, and we can always use more convenience and positive experiences – especially during a time when there’s more uncertainty than usual.’ BARE shares an article by David Fletcher for Business.com with customer experience and marketing promises.
HOW PROBLEM RESOLUTION MAKES AN IMPACT?
Consumers are searching on social for recommendations.
When the #1 selection comes up, they choose. I’d like to say it is due to great reviews about customer experience or value for the money, but in reality it is likely something else.
‘The global pandemic that the world is dealing with right now has further shone a spotlight on CX, particularly on the importance of a quality digital experience. It should come as no surprise that in CX Networks’ survey, digital transformation and digital customer experience ranked high in responses from CX practitioners, solution providers and industry commenters when asked about top trends.’ Here, BARE shares the latest need-to-know stats on consumer behaviours and customer expectations. Read more
Join Joseph Klibansky as he gets ready for The Challenge 2015. Learn about the man behind the artist, how he got to paint on one of the sexiest canvases ever, a Porsche 911, and which car he will turn into pure art as he takes to the wheels himself.
‘Personalized content can now be delivered through whichever touch point the customer prefers.’ BARE shares an article by Dale Renner for Forbes on Transforming the Customer Experience: Personalization. Read more
BARE International, a global company with 35 years of experience in customer research is joining hands with Pulse, a leading inspection and audit software company creating world-class EHS and compliance management systems. The partnership aims to help clients from across the industries with identifying issues that are affecting customer experience and providing actionable solutions.
‘It’s no secret that successful companies are the ones with satisfied customers. But while many executives claim to understand the importance of customer experience (CX), it often falls by the wayside as resources are channeled into product development.’ BARE shares an article by Aimee Tariq for Entrepreneur with the importance of CX.