Omnichannel Insights for your Omnichannel Investments.
You probably have a website, Facebook, Twitter, maybe even an app. Your teams have training opportunities invested to ‘match’ the messaging your platforms are marketing. All of these tools, from your online branding to your employee’s training, are used to engage and connect with your customers in hopes to provide a seamless customer experience for your customers. BARE solutions are aggregated into one platform, giving insights on how your platforms, from your brick and mortar locations to your Yelp page and more, are working together to create a seamless customer experience.
You can and should, see your business through your customers’ eyes. BARE’s customer experience research can provide you with critical data to make meaningful business decisions.
A national restaurant company with multiple brands was receiving mixed information from their direct customer satisfaction surveys. BARE designed a new program that allowed the client to focus on what their customers expect.
“BARE International has been instrumental in our success by allowing us to monitor our service and make immediate adjustments.”
Gold’s Gym Southern California