Tag Archive for: Mystery Shopping

HOW I BECAME A MYSTERY EVALUATOR

A few years ago I was surfing on the internet when I saw the ad: „Get paid for shopping.”
Hahaha! Could it sound more like a scam? I am not falling for this. Or am I?

It somehow still made me thinking… Well, I heard about this guy who does mystery shopping and he never complained. Checking out the company’s website won’t hurt. I started exploring the page…
I saw logos of prestigious clients, I even discovered some brands I liked. I remembered, last time I went to that shop, the salesperson was really rude and I had the feeling I was ruining her life by asking for a smaller size of that shirt. How funny it would be to go to that very same shop and leave feedback about her. I will register. Read more

KEEPING UP WITH THE FIERCE OF LUXURY HOTEL COMPETITION

The luxury hotel space has competition but players are stepping up to the plate to keep up with rapidly evolving consumer demands. Read more

BARE INTERNATIONAL HONORED AS ‘BEST MYSTERY SHOPPER JOBS AND COMPANIES TO WORK FOR’

BARE shares an article by Trinity Owen for DollarSprout on mystery shopping.

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WAYS TO IMPROVE UX WITH MYSTERY SHOPPING

If you’ve ever worked in the service industry at any level, chances are that the thought of a mystery guest or a mystery shopper fills you with dread or anxiety. You never know who it might be, so you always have to put your best foot forward. Moreover, the whole staff has to remain on high alert so as not to make an accidental mistake.

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BARE INTERNATIONAL HONOURED WITH 2020 SHOPPERS’ CHOICE AWARDS

BARE International honored for the MSPA Americas annual Shoppers’ Choice Awards for 2020.

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THE CUSTOMER OF THE FUTURE WANTS CONNECTION AND PROGRESS

‘Every consumer has their go-to brands—the companies they will do business with again and again because of a trusted track record, great product and strong service. Every company wants to be a go-to brand, only about one-third of them reach that status.’ BARE shares an article by Blake Morgan for Forbes on the connection and progress for customers of the future.

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PITFALLS OF RELYING ON PASSIVELY COLLECTED DATA

‘Some clients firmly believe that passively collected data are a better way to reveal true, actionable insights about consumers’ behaviour… we’ve been cautioning against the sole reliance on passive data, because we continue to prove that direct interaction with a respondent is still valuable in unlocking the why behind their behaviour, IF you do it right.’ BARE shares an article by Mary Mathes for Quirk’s on the importance of purposeful data collection.

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BARE Cares: Bringing Communities Together

As a global company, we have been closely monitoring and actively handling the situation related to the COVID-19 pandemic since late January, when our BARE China office was impacted. While the world continues to work through the unknowns together, we remain open and available to consult on various topics related to business needs and progression from our known and current expertise. 

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4 WAYS TO MONITOR THE CUSTOMER EXPERIENCE AMID COVID-19

As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers. Read more

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WHY YOU DON’T NEED A BRICK-AND-MORTAR STORE FOR MYSTERY SHOPPING INSIGHTS

There is an assumption that mystery shopping is for retail and hospitality businesses only who have various touchpoints. While it is true that shops, banks, hotels, service stations, restaurants and more are well suited to mystery shopping, it doesn’t stop there. Read more