At BARE International, we believe that building meaningful relationships is key to delivering outstanding customer experience solutions. Our recent feature by the Madrid Chamber of Commerce highlights the value of partnerships that help us grow alongside local businesses while contributing global expertise.
Tag Archive for: Customer Experience Research
BARE International announced record-setting achievements at its recent State of the Company meeting. With growth across various industries and regions, the company attributed its success to a shared commitment to values, innovation, and global collaboration.
The luxury hotel space has competition but players are stepping up to the plate to keep up with rapidly evolving consumer demands. Read more
CX Day is October 5th and we are looking for the #bestCXever!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win €25!
‘Social media has come a long way from photo posts, likes and comments. More and more of today’s retailers and brands are using social platforms as influential tools to sell their products and services.’ BARE shares an article by Gabe Larsen for Retail Customer Experience on maximizing social connection and enhancing customer experience.
‘B2B companies are starting to see the value of investing in customer experience and the advantage it can give them over the competition.’ BARE shares an article by Blake Morgan for Forbes about the new focus on customer experience in the B2B world.
‘Disengaged employees cost US organizations an estimated $450 to $550 billion a year, according to Gallup’s State of the American Workplace Survey. Many organizations try to improve employee engagement by throwing money at the problem — offering free food, free beer and other perks to improve employee satisfaction scores. But employee engagement is not about pool tables at the office or ice cream breaks in the afternoon — and it’s not just an HR issue.’ Here, BARE shares an article by Melissa Henley for CMS Wire on how to solve employee experience problems with customer experience skills.
Gamification, the practice of providing rewards to drive people to undertake particular actions, can improve customer experiences (CX) whether the strategy is used on the customer or on the employee side, according to experts familiar with gamification strategies. BARE shares an article of CMS.
As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers.
It’s official, the customer experience is now more important to brands than mobile marketing, according to an Econsultancy report. With the promise of high returns on investment and happier customers, why wouldn’t your business want to pay closer attention to what their customers are saying? Read more