Free services of BARE International

As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers.

It is hard to navigate the unknown, but we hope that you and your family stay healthy, and we appreciate your support in keeping our global community safe during these unexpected times.

As the largest independent, global provider of customer journey research, mystery visits and evaluating services, our main goal remains to be available and provide the support you might need.

ADAPTING AND REJUVENATING

COVID-19 makes consumers change how they shop. It is time to re-think business and re-design methods of measuring success and ensuring quality, compliance and training for front-line workers.

Our European clients can now benefit from three FREE services:


1. SANITARY SELF AUDITS for ongoing business or re-opening plan

BARE’s mobile and PC based technology facilitates self-audits by your own personnel.

To help you with COVID-19, until the end of June 2020, we offer Sanitary Self-Audits (both technology and questionnaire design) FREE of charge.

The customizable electronic checklist lets you measure compliance both with standard and COVID related hygiene rules.

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BARECOVERY

2. BARECOVERY: FREE AND 50% DISCOUNTED SET-UPS FOR DIGITAL MYSTERY VISITS

Check online ordering efficiency (optionally with home delivery or pick-ups and return), ease of live chat, customer service friendliness and knowledge. We evaluate the full spectrum of digital touch points, from apps to omnichannel customer journeys. Leverage our global evaluator network for multi-language website evaluations and mystery calls.

Digital program set-up fee is waived for existing clients and discounted by 50% for new clients until the end of June 2020.

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MobieTrain

3. MOBILE TRAINING

Now that most of the population is encouraged to work remotely, our partner MobieTrain offers its mobile training and communication platform for free until the end of May 2020.

MobieTrain lets you transfer knowledge effectively to large groups of remote employees.

To get you started immediately, a few Fast Learning Tracks are ready and included with relevant topics such as key prevention tips against the spread of COVID-19, health, and wellbeing.

CONTANT US

For further assistance in supporting you and your customers during COVID-19, contact the customer experience research experts at BARE International here today.