Omni-channel. Multichannel. Cross channel. What is the difference and which is more effective at engaging and delighting your customers? Here, BARE International shares an article by Brad Birnbaum for Forbes on What Does Real Omnichannel Service Look Like?
https://www.bareinternational.eu/wp-content/uploads/sites/6/2018/06/Omnichannel-1030x708-845x321-1.jpeg321845skisshttps://www.bareinternational.eu/wp-content/uploads/sites/6/2023/05/BARE-ISO-Badge-2023-1.pngskiss2018-06-29 15:29:202022-08-15 13:03:18WHAT DOES REAL OMNI-CHANNEL SERVICE LOOK LIKE?