Training Meets Reality in the Field
Many organizations invest heavily in training. But the real test is whether employees apply what they learn in the real world. In theory, training programs often look flawless. Yet gaps only appear once employees interact with customers, manage complex processes, or face dynamic environments.
BARE specializes in uncovering these critical gaps through field evaluations.
By observing employees in action, we measure whether training translates into practice – and highlight where refreshers or deeper learning are needed. This not only ensures compliance but also reinforces consistency in customer experience across every touchpoint.
The Knowledge Gap in Traditional Training
Research on learning retention indicates that up to 90% of training content can be forgotten within just one month if not reinforced properly.
Source: https://www.go1.com/blog/overcome-the-forgetting-curve-in-corporate-training
Standard eLearning or one-off sessions are not designed for modern learners who need flexibility, engagement, and continuous reinforcement.
This “knowledge gap” affects productivity, employee motivation, and ultimately customer satisfaction. If employees are not retaining or applying what they learn, businesses face higher costs, increased turnover, and inconsistent service delivery.
Employee Training & Learning: Putting People First
At BARE, we know that customer experience cannot succeed without engaged employees. In fact, 100% of respondents in a recent survey agreed on this point.
That’s why we partner with MobieTrain, a mobile-first platform that makes training accessible, engaging, and effective.
- Micro-Learning & Gamification: Short, focused training modules help employees retain knowledge and enjoy the learning process.
- On-Demand Access: Employees can learn whenever it suits them, without long hours away from their roles.
- Boosted Productivity & Engagement: Fun and interactive learning increases adoption and long-term retention.
By aligning with real-world needs and employee preferences, this solution bridges the knowledge gap, improves performance, and builds a culture of continuous learning.
The BARE Difference
What makes BARE unique is how we connect training with measurement:
- Training is delivered in an engaging and effective way.
- BARE evaluates how employees apply that training in practice.
- Insights are fed back into the system to continuously refine and improve learning.
This integrated approach ensures that training doesn’t end in the classroom – it lives and evolves in the field, where it matters most.
Measuring the Real Impact
To guarantee results truly match expectations, BARE uses its signature mystery shopper solutions.
With these evaluations, companies gain real insight into whether employees put their training into action during real customer interactions.
This final step guarantees that investment in training translates into measurable improvements in customer experience.
Why Partner with BARE International
For more than 38 years, BARE International has helped brands across the globe eliminate gaps in consistency and deliver the same level of excellence in every location.
Through mystery shopping and operational audits, we provide the clarity you need to monitor compliance, standardize customer experiences, and strengthen brand reputation.
Don’t let inconsistencies weaken your business. Request a free quote with BARE International today and start building a customer journey that’s seamless, reliable, and gap-free.
At BARE International, we help you identify where standards are slipping, where excellence is thriving, and where alignment is needed—so that your brand promise is delivered with confidence, every time, everywhere.
We deliver clarity across countries, formats, and customer touchpoints—so you can operate knowing your standards are not just set… but consistently delivered.
Ready to ensure your brand promise is delivered everywhere, every time? Request a free quote today!
