Unbiased Immediate Feedback.
Gather your customers’ opinions while their experience is still top of mind. Our interviewers follow client-approved guidelines based on customized questionnaires and rating scales. Whether collected with pen and paper or with a tablet or smart phone, the result is unbiased immediate feedback on real customer satisfaction and loyalty.
Schedule A Consultation For Your Business
You can and should, see your business through your customers’ eyes. BARE’s customer experience research can provide you with critical data to make meaningful business decisions.
Automotive Pulse Study
An International Customer Satisfaction Pulse Study conducted by BARE International indicates that more than 40% of sales conversations do not gather key information. This Pulse Study was conducted to gain insights from an everyday customer’s point of view.
“BARE have done a great job. The level of detail we get from the shoppers’ written comments in addition to the numeric scoring has really helped us focus on specific areas that needed our attention.”
Vice President of Operations
Glory Days Grill