Tag Archive for: inspiration

 

Diseño sin título

If someone asked you to remember the moment you got “hooked” by something that you are passionate about, would you be able to pinpoint it? I can! It was 1994 and I remember watching the Formula 1 Grand Prix with my family. I’m not sure whether it was the fact that I really felt happy watching it with my loved ones or the fact that I found this world so exciting. Whatever it was, I knew that I wanted to know more. From that moment on, this became my passion. Why?

The search for perfection

Diseño sin título (1)In the world of Formula 1 there is a strong aim for perfection. From the way all parts of an engine need to work perfectly as designed, to the pit crew working in perfect harmony, to the driver’s perfect performance. Every person involved and every little component must work on such a high level of cooperation and alignment. In this world the saying: “Each team is just as strong as its weakest link” really is a fact. This fascinates me every time!

My Schumacher inspiration

Formula 1 is considered the world’s most demanding race. Both physical fitness and mental strength are mandatory and each “weakness” can be catastrophic on the track. From 1994, racing driver Michael Schumacher was in the spotlight for 3 years. He became my source of inspiration and my idol growing up. After having read his biography some years ago I got even more inspired. The drive, the passion and devotion he showed towards his profession was exemplary. I’ve taken over these values except his love of adrenaline… one step too far for me.

How this passion defined me

Formula 1 still plays an important role in my life and I can easily say that this has really defined my professional life as well. I’m passionate about my work and have a high sense of quality that some of my colleagues can describe as perfectionism. These factors are important to me in my engagement towards an employer. Here at BARE International, a company that I call my professional home for over 5 years now, we are also working towards determining the weakest link for our clients. They will then be able to eliminate or improve them in order to gain success in their fields. Because like Formula 1, I believe that excellence is not something occasional but continuous.

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This story was written by Wara inspired by Thomas’ thoughts.

 


Author: Wara 20150625_172744_resized

Wara joined BARE International almost 7 years ago. Born in Thailand and moved to Belgium as a child, she knows how it feels to be “stuck” between cultures. Thanks to her optimistic mindset, she always tries to see a positive outcomes in everything. Her goal in life is to be happy, to live by example in order to inspire people around her… especially her son.


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I started working in the mystery shopping industry for BARE International in 2015.
BARE International is one of the market-leading companies providing mystery customer research and auditing services at a national and global level. A mystery evaluator is a freelancer who goes to specific shops pretending to be a regular customer whilst keeping an eye on all details, because after the store visit they have to answer questions about the customer service.

As a newcomer at the company I wanted to learn as much as possible.
I was curiously asking my colleagues about their positions and responsibilities. One key account manager told me that she was the main point of contact for the clients: she mapped their needs; she helped them set up the group of questions that mystery customers would have to answer, and reported the results to the clients.

Some clients need help in setting up the questions?
It fully surprised me. I have to admit I have full respect for our clients: they realized the importance of customer satisfaction, they are ready to get feedback and they are even paying for it.
But how can one ask for feedback if one is not even sure what he or she wants to know? It made me think…

There can be a parallel drawn between customer satisfaction and life satisfaction.
I work in an industry where we sell feedback to clients who ask for it. These companies have a healthy level of self-criticism to hear an honest opinion about the customer service they provide. They are ready to hear it. They are keen on improving.

Are we ready to receive a detailed feedback about our lives?
We don’t necessarily have to ask others to provide it in the first place. Mystery evaluation made me realize that the most important thing is to be able to set up our questionnaire and to be aware of what the most crucial things are for us to be satisfied. I think my questions would be: Do I spend enough time with the ones I love? Do I keep travelling? Is there enough music and sport in my life? Am I in a good mood on Monday mornings? Can I be proud of my professional and private life achievements when I look back to past years? The list is much longer of course, and will be changing constantly during the course of my life.

What questions would you ask yourself?
Have you thought about them yet?
Are you ready to give yourself feedback?


 

Author: Szintia 1601260_10203075703433404_7153695029350124384_n

Szintia is an employee of Bare International.
Besides her work in the Social Media and Recruitment team, she loves sports, travelling, and she is learning her 6th language. She is a Couchsurfer. She has a master’s degree in Strategic HR Management and she is a professional pastry chef.

 


Interested in becoming an Evaluator with BARE International?

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Want to be a guest blogger for BARE’s Mystery Evaluator’s Community?

Apply to: akocsis@bareinternational.com