Tag Archive for: Customer Satisfaction

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HOW I BECAME A MYSTERY EVALUATOR

A few years ago I was surfing on the internet when I saw the ad: „Get paid for shopping.”
Hahaha! Could it sound more like a scam? I am not falling for this. Or am I?

It somehow still made me thinking… Well, I heard about this guy who does mystery shopping and he never complained. Checking out the company’s website won’t hurt. I started exploring the page…
I saw logos of prestigious clients, I even discovered some brands I liked. I remembered, last time I went to that shop, the salesperson was really rude and I had the feeling I was ruining her life by asking for a smaller size of that shirt. How funny it would be to go to that very same shop and leave feedback about her. I will register. Read more

5 WAYS TO CREATE A VIP EXPERIENCE IN REAL ESTATE IN 2021

The customer experience (CX) is at the core value in the real estate industry. Buyers, sellers, tenants, investors and real estate professionals base their buying behaviour and brand loyalty on the level of service and engagement they receive. Read more

KEEPING UP WITH THE FIERCE OF LUXURY HOTEL COMPETITION

The luxury hotel space has competition but players are stepping up to the plate to keep up with rapidly evolving consumer demands. Read more

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BARE SHARES – TRANSFORMING THE CUSTOMER EXPERIENCE: PERSONALIZATION

‘Personalized content can now be delivered through whichever touch point the customer prefers.’ BARE shares an article by Dale Renner for Forbes on Transforming the Customer Experience: Personalization. Read more

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CUSTOMER EXPERIENCE IN FOCUS // IT’S TIME TO REDESIGN

‘The crisis followed by the pandemic has caused a huge change in consumer behaviour. Consumers don’t react in the same way we could see in the past; therefore, we have to redesign the relationship and put it on a new footing, which should make customer experience a high priority. A company can maintain its position in the market situation if they consider this period as an opportunity, being able to develop new strategies and address customers in a new way and tone. BARE shares an article by Judit Radnai-Tóth, founder of Talentbrand, co-founder of the ExperienceCon virtual conference.

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BARE Cares: Bringing Communities Together

As a global company, we have been closely monitoring and actively handling the situation related to the COVID-19 pandemic since late January, when our BARE China office was impacted. While the world continues to work through the unknowns together, we remain open and available to consult on various topics related to business needs and progression from our known and current expertise. 

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4 WAYS TO MONITOR THE CUSTOMER EXPERIENCE AMID COVID-19

As new cases of COVID-19 continue to emerge daily, most organizations are shifting to remote working, leading to major communication gaps between individuals, teams – and most importantly – customers. Read more

5 WAYS TO HUMANIZE THE DIGITAL CUSTOMER EXPERIENCE

The modern customer is often on the go, seeks instant support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. Customers expect digital customer experiences (CX) by businesses not only integrated but also more advanced and secured. To avoid falling behind your competitors in the fast-moving experience economy, it’s critical you are able to humanize your customer experience also. Read more

ONLINE RETURNS – KEY TO CUSTOMER EXPERIENCE

’Tis the season for returning that sweater your mom gave you that didn’t fit. Make no mistake: A happy customer is a repeat customer. And as it turns out, in 2020, a lot of that happiness depends on the returns policy.

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WHY CHOOSE BARE INTERNATIONAL IN 2020

What is your 2020 vision? As a new decade has started, BARE International is here to help your business increase sales, enhance the customer experience and stay ahead of the competition.

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