Partner with The Leading Customer ExperienceResearch Company

Completing more than 250,000 evaluations per year across over 165 countries, BARE is the most trusted name in customer experience research.

FOR BUSINESSES

Let's talk about evaluating your customers' experience

FOR MYSTERY SHOPPERS

I WANT TO EVALUATE MY COMPANY

BECOME A MYSTERY SHOPPER

WHY BARE INTERNATIONAL?

FREE TRIAL

If you are interested in a better level of service in your company,

we offer a complimentary evaluation of your business.

EXPERT TEAM

Our specialist consultants will work with your team to help to develop an effective CX initiative based on your business needs.

CX MEASUREMENT

We develop a customized and measurable programs aimed at helping your company find the areas in need of improvement.

GLOBAL COVERAGE

We are 13 offices located across 165 countries and support more than 30 different languages.

CUSTOM RESEARCH SOLUTIONS FOR YOUR UNIQUE BUSINESS NEEDS

CUSTOMER FEEDBACK

MYSTERY SHOPPING

GEOTARGETED SURVEYS

Evaluators mimic natural customer behaviors and record their experiences at various touch points through the customer journey.

Customer Feedback Surveys provide you instant results and allow for customer incentives in exchange for completing surveys.

We collect unbiased, real-time data to help you evaluate and improve the shopper journey to drive sales.

ON-SITE AUDITS

BUSINESS INTELLIGENCE REPORTING

ONLINE REPUTATION

Our experienced team of data scientists to present comprehensive insights from your 1000s of business-critical data points.

View all reviews by real customers across over 50+ review and social media platforms including Yelp, Google, TripAdvisor, and more.

Depending on your business needs, we provide audits to assure parameters -- including updated safety guidelines -- are being met.

Don't know where to start?

As a leader of customer experience insights, our main goal is to be available as a true partner, to provide the support you need for success, including free consultations on your CX program design.

FREE CONSULTATION

ABOUT US

OVER 30 YEARS OF EXPERIENCE SUPPORTING BUSINESSES LIKE YOURS

Your business challenges are unique. Our proven success across industry categories stems from asking the right questions to help you address the challenges you face everyday

Businesses like yours come to us to find answers, and stay with BARE because we build relationships and custom, long-term solution programs.

Our average client relationships last beyond 8 years, compared to an industry average of 2 years.

250k+

13

165 Evaluations
Completed Yearly

Offices Around
the World

Countries in the BARE Network

OUR HAPPY CLIENTS

“BARE provides an excellent insight analysis that support us strongly in our core decisions. Based on best practices we learn, we are also giving better trainings in order to deliver a differentiated consumer experience across all channels. “

Olivia Mouille

Consumer Experience Manager,

Kipling

"BARE International has been a great partner to Papa John’s! Their relentless commitment to quality aligns with what Papa John’s stands for, and we are looking forward to many more successful years together!"

Jordan Marr

Global Operations Support & Training,

Papa John’s Pizza

"BARE International restored trust in the mystery shopping program across the company with their operational excellence and professionalism in every market."

Jennifer Rice

Head of Insight,

The Body Shop

HOW MUCH ARE CUSTOMER SERVICE ISSUES COSTING MY BUSINESS?

BARE’s Customer Experience Research provides actionable answers.

CLAIM A FREE CONSULTATION FOR YOUR BUSINESS

Certain restrictions may apply.