‘Team members must be “people persons.” In the hospitality industry, we are always interacting, whether it’s with co-workers, guests, or vendors. If we cannot do our job with a spirit of hospitality, executing genuine guest service, we will fail our team and our guests.‘ BARE shares an article by Larry Stuart for Forbes on “Hiring The Spirit Of Hospitality.”
‘Delivering an optimal customer experience is, without a doubt, one of the most critical aspects of building a successful business. It is what directly influences the relationship between customer and brand, and helps drive loyalty.‘ BARE shares an article by Diana Serrano for Customer Think on “Want to Build Positive Customer Experience? Start with Your Employees.“
Jason Bare, Global Vice President for BARE International, has been chosen to sit on the Board of Directors for the Americas division of Mystery Shopping Professionals Association.
‘The race to own customer experience is on! Companies are recognizing the importance of delivering an experience that makes them stand out from their competition. Some are learning the hard way. Here, BARE International shares an article by Shep Hyken for Forbes on Customer Experience Is The New Brand.
Thanks to technology (define ‘Instagram-worthy’?), we see an exponential change in what defines an ‘experience’ when your customers shop. Here, BARE International shares an article by Harley Finkelstein for Forbes on 5 Trends That Change The Way Your Customer Shop
Omni-channel. Multichannel. Cross channel. What is the difference and which is more effective at engaging and delighting your customers? Here, BARE International shares an article by for Forbes on What Does Real Omnichannel Service Look Like?
Do you know what the consumer thinks about your company? Brand awareness is essential to the success of any business. Hence, branding strategies are critical to stand out from the competition. With the high competitiveness of the market, customers have numerous options of products and services, but choosing the best alternative is not easy! In order to make the correct choice, the buyer prefers brands that convey greater credibility. Read more
At BARE International, we’re always on the look out for great mystery evaluators. But what does it really involve and what do you need to be an exceptional secret shopper?
Customer service is an integral part of running a successful restaurant. It doesn’t matter how fabulous your new restaurant looks or how delicious the food is, if the service isn’t good, customers are not likely to return.