Entries by Julianna Nagy

ARE CUSTOMER SURVEYS EFFECTIVE?

Want to learn more about your customers’ needs and preferences? A customer survey can reveal countless ways to improve your business. But too often, businesses miss out on insights because they’re sending inadequate surveys.

HOW TO GET THE BEST GRADE

It is everyone’s dream to get the best grade – in school, at work, and of course as a mystery shopper. Do you think your grades are too low? Would you like to know what you can do to raise them? There might be several reasons for receiving low grades, but the below advice might […]

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RETAIL TECHNOLOGY TRENDS IN 2020

With only 29 shopping days left until Christmas Day, consumers are buying at brick-and-mortar stores, but still do most of their product research online. Moving into 2020, retailers have the opportunity to go a step further and leverage data-driven and digital technologies to elevate the customer experience in more meaningful ways.